The application process to visit Australia on a medical treatment visa (subclass 602) can be complicated and requires precise detail and communication from all parties involved. A medical visa (subclass 602) may allow an applicant to receive medically necessary treatment in Australia. So, an applicant wants to know that their application has been submitted and is being processed.
We at Migration Doctors Australia assist applicants with the steps they need to take in order to track their medical visa (subclass 602) application online and receive regular updates.
ImmiAccount: The Main Tool
The Australian Department of Home Affairs has a main online system for handling visa applications, called ImmiAccount. If you submitted your medical treatment visa application online, this portal is your main resource for tracking and communication.
- Visit the Website
The first and most important step is to log in to your ImmiAccount. You must have created this account when you lodged your initial application.
- Log In: Visit the official Department of Home Affairs website and go to the ImmiAccount login page.
- Locate Your Application: Once you log in, go to the “My Applications” section. Your visa application, which includes your medical treatment visa (Subclass 602), will be listed here.
- View Details: Click on the application to see the details.
- Checking the Status of Your Application
In ImmiAccount, your application receives a status that shows its progress. Knowing the status is important to track correctly.
| Status | Meaning | Relevant Action |
| Received | Your application has been successfully submitted and is now in the queue for processing. | None, wait for the first evaluation. |
| In Progress | The case officer is currently evaluating your application. | Be prepared to provide any additional information if needed. |
| Additional Information Requested | The department is asking for more documents, like additional medical reports or financial proof. | Log in to ImmiAccount right away and check the “Messages” section to find out what is needed. |
| Further Assessment | Used when the case officer is about to review the most recent information, which is one of the scenarios where it is applicable, after the submission of new documents or health evaluations to the authorities. | Nothing. Wait till further notification. |
| Finalised | Officials have made a final decision. An official message will be sent to you through your email and in the “Messages” section. | Look at the official notification to know the result (Grant or Refusal). |
- Monitoring Messages and Updates
Out of all sections in your ImmiAccount, the Messages tab is the most important one to keep track of. Here, all official correspondence from the Department of Home Affairs will be inclusive, like information requests (for instance, further medical evaluations or liaison reports).
It is important to respond as soon as you can. In the case of a visa for medical treatment applicant, submitting a delayed response to a request for information could easily result in the processing time being greatly extended. Make it a habit to check your ImmiAccount often and verify that the email address you have registered is active and correct.
VEVO for Visa Holders: Post-Grant Verification
Upon the approval of your medical treatment visa application, you will be sent an official notification letter. The Visa Grant Number and other important information will be included in this letter. The Visa Entitlement Verification Online (VEVO) system can be used to check your visa conditions.
- VEVO: VEVO is an online service that lets visa holders and approved third parties, such as employers or government agencies, check current visa details and conditions.
- How to Use VEVO: You will need your passport details and one of the following: a Transaction Reference Number (TRN), Visa Grant Number, or a Visa Evidence Number.
The Role of Migration Doctors Australia
Although the tracking tools available online are effective, the process of applying for a visa, especially a medical treatment visa, which has detailed health requirements, is often made easier with the support of professional advisors.
Migration Doctors Australia commits itself to offering full support during the whole process of application. Our services are not limited to the first lodgement; rather, we represent you as your authorised migration agent, and this often enables us to get updates and communications from the Department straight away.
We at Migration Doctors Australia follow these steps to assist our applicants with tracking:
- Monitoring of Agents: As your agent, we check your ImmiAccount for you. We make sure you don’t miss any important messages or requests for more information. This is especially important when handling time-sensitive health documents for your visa for medical treatment.
- Management of Documents: We will assist you to ensure all supporting documents the Department requests are uploaded efficiently, and the correct label is applied to each one, so you won’t make common errors that will slow your application down.
- Liason: We will make inquiries about your application status by contacting the Department of Home Affairs, especially if the processing time extends beyond the published estimates.
The application process for a medical treatment visa should be as easy to handle as possible, so that you can concentrate on the medical care that is most important for you. The team of professionals at Migration Doctors Australia monitors your application status with great care and expertise.
